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Get the best business phone service for less.

Simplify team communication with the top-rated phone system for small businesses. Save hundreds over landlines.

A complete business phone system includes a desk phone, desktop app, text messaging, and a mobile app.

Advanced phone features included.

A powerful phone service with voice, SMS, and video conferencing built in. Take calls on the business communication channels you prefer.

Professional calling features small businesses love.

Auto attendant

Direct incoming calls like a pro. Route customer support and sales phone calls reliably to the right team members.

Call recording

Record business calls on your terms. Cloud-based call recording lets you provide feedback to your team for up to six months.

Unlimited calling

Talk as much as your small business needs. Enjoy unlimited calls across the U.S., Canada, and Puerto Rico using VoIP phones.

Video conferencing

Join HD video meetings from your computer and mobile phone. Screen sharing enhances your business communication in real time.

Voicemail transcription

Skip dialing into your voicemail. Smart voicemail transcripts let you see a caller's voicemail message and reply over SMS.

Call routing

Our business VoIP phone solution solves inbound call management. Route callers using any criteria your small business needs.


Your search for small business phone service is now over.

Answer business phone calls from your desk phone, computer, or mobile device.


Starts at $29.95 SAVE 27%

$21.95 Question mark icon
ESSENTIAL monthly agreement
ESSENTIAL 12 mo. agreement
ESSENTIAL 24 mo. agreement
ESSENTIAL 36 mo. agreement
PREPAY 36 mo. agreement
*Standard pricing, does not reflect promo discounts.Activation fee of $99 plus applicable taxes and fees applies to accounts of 2 users or less.

Per month / user
Get a quote

Unlimited voice calling

Unlimited internet fax

Free local and toll-free numbers

24x7 customer support


Starts at $33.95 SAVE 24%

$25.95 Question mark icon
PROFESSIONAL monthly agreement
PROFESSIONAL 12 mo. agreement
PROFESSIONAL 24 mo. agreement
PROFESSIONAL 36 mo. agreement
PREPAY 36 mo. agreement
*Standard pricing, does not reflect promo discounts.Activation fee of $99 plus applicable taxes and fees applies to accounts of 2 users or less.

Per month / user
Get a quote

All Essential features PLUS

Unlimited audio and video meetings

Business text messaging

Team collaboration tools

Voicemail to email & SMS


Starts at $43.95 SAVE 18%

$35.95 Question mark icon
ENTERPRISE monthly agreement
ENTERPRISE 12 mo. agreement
ENTERPRISE 24 mo. agreement
ENTERPRISE 36 mo. agreement
PREPAY 36 mo. agreement
*Standard pricing, does not reflect promo discounts.Activation fee of $99 plus applicable taxes and fees applies to accounts of 2 users or less.

Per month / user
Get a quote

All Professional features PLUS

Call recording & voice analytics

Audio/video conference recording

Microsoft and Salesforce integrations

Single sign-on management

Use advanced features when you're ready.

Add business phone numbers as you grow your team. Nextiva add-ons offer enhanced productivity and built-in customer support tools.

Get live customer support from real experts.

Manage your small business phone system with confidence. Get Amazing Service® from real pros, not bots. Call, web chat, or submit a ticket 24/7/365.

Unified communications made for business owners.

Free your business from the limits of traditional phone lines.

Mobile apps

  • HD call quality from your mobile device
  • Compatible with iOS or Android devices
  • Advanced call management in the palm of your hand
  • Join video meetings from your cell phone
Learn more

Conference phones

  • Sleek, easy-to-use conference phones
  • Extended vocal range and noise reduction
  • Optional Wi-Fi and Bluetooth connectivity
  • Ideal for in-office phone setups
Learn more

VoIP desk phones

  • Supports multiple business phone numbers and conferencing
  • Wireless desk phone connectivity (Wi-Fi or DECT) available
  • Optional Power over Ethernet (PoE) and Bluetooth add-ons
  • Great for working from home and in the office
Learn more

Desktop apps

  • Free download for Windows or macOS
  • Simply sign in to use your business phone line
  • One-click audio and video conferencing
  • Integrates with Salesforce CRM, Microsoft Dynamics, and more
Learn more
Answer business phone calls from your desk phone, computer, or mobile device.

Work from anywhere.

Our award-winning business phone services work over any internet connection, unlike traditional landlines. Team members can take calls on their mobile phones and desk phones. Easy setup — no IT staff needed.

Schedule a demo

Keep the apps you love.

Connect your VoIP phone system with popular business applications:
Microsoft Outlook, Google Workspace, Salesforce, Microsoft Teams, and many more.

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What makes Nextiva's business phone service better than others?

The answer is clear: Nextiva provides the best overall value for business owners. We guide you through every aspect of your phone system for your company. Our 99.999% uptime has you covered around the clock. If you ever have a question, our customer support is ready to help you 24/7. Plus, you'll save up to 60% over analog phone service.

Over 900,000 users trust Nextiva's phone service. Here's why:

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Amazing Service®

24/7 support from real people. Browse our help center to learn more about small business VoIP. Or call, chat, or submit a ticket.

Reliable network

We provide outstanding network uptime and security. Eight highly redundant points of presence power our VoIP service.

Superb call quality

Worried about choppy audio? Our VoIP phone system provides voice calls in crystal-clear HD quality. It just works.

Easy phone setup

Choose any local number or toll-free number and download our mobile and desktop apps. Team members place calls right away.

Don’t just take our word for it.

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Nextiva just, honestly, took Phat Scooters to the next level for customer service.”

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One platform, unlimited possibilities

All your business communications solutions in one place — phone, video, chat, contact management, and team collaboration.
It doesn't get easier than Nextiva.

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Small business phone service FAQs

Unlike some business phone services, there’s practically no technical setup you have to do to configure Nextiva. Out of the box, it works — and if you have a mobile device or computer (bet you do!), just sign in with your username and password to begin calling.

Business owners choose Nextiva because it’s so easy to use Voice over Internet Protocol (VoIP) service:

  1. Test your network and internet connection
  2. Choose optional VoIP desk phones
  3. Pick a business phone number
  4. Create usernames and passwords
  5. Test your new business phone lines
  6. When ready, adjust your incoming call flows, call waiting, voicemail, and international calling rules.

We've tested everything and hand-picked a catalog of high-quality desk phones and hardware.

Our basic small business VoIP plan starts at $18.95 per month. It has all the features a growing business needs — business text messaging, local and toll-free numbers, voicemail transcription, 99.999% uptime, and more.

Yes, it's easy to transfer phone numbers to Nextiva through a process known as porting. Porting lets you assign your number to a VoIP service provider like Nextiva.

You can transfer any number you use, including:

Nextiva handles everything related to moving your phone numbers over. Our porting team will inform you of the port-in date. From there, you can begin placing and receiving unlimited calls through Nextiva's cloud phone system.

Transferring business phone numbers will take approximately 2–4 weeks, depending on the previous carrier. In the meantime, you can use temporary phone numbers.

Watch this short video to see how to transfer your phone numbers to Nextiva:

The short answer is business phone services are very reliable, so long as you don’t have a power outage.

You might also want to consider other factors like:

  • Uptime — the percentage of time that a provider is online and is functioning. Nextiva provides customers with 99.999% uptime. This means service may not be available for about six minutes a year.
  • Security — Call encryption is a newer enhancement to VoIP. Through TLS and SRTP, data exchanged between SIP phones and the cloud PBX are encrypted upon request.
  • HD call quality — With twice the audio bandwidth, everyone can hear a wider range of sound in every business call.
  • Enterprise-grade redundancy — Ensure that your calls stay online even through network interruptions using call forwarding, call queues, and automatic fail-over.

Many businesses prefer to use a toll-free phone number instead of a local number to handle inbound phone calls.

Most business phone service providers (Nextiva included) offer different types of phone numbers:

  • Local phone numbers — These numbers are based in certain geographic areas, also known as rate centers or area codes.
  • Toll-free numbers — Phone numbers that begin with 800, 888, 866, 877, 855, 844, and 833 allow anyone to call it without toll charges or add-on fees from a landline.
  • Vanity numbers — These numbers are memorable numbers like 1-800-FLOWERS. In most cases, it's best to purchase first and port them into your business phone system provider.

The upside of using a toll-free number is that team members can dial out with a shared caller ID on behalf of the company. Incoming calls go through an auto attendant to ensure they reach live agents.

Yes, we do both! Nextiva lets you buy or rent many top-rated VoIP phones and headsets that work perfectly with your phone system.

We offer many VoIP devices to purchase or lease, including desk phones, cordless phones, conference phones, and analog adapters.

The best part is that we pre-configure the devices so that you can use them instantly.

Yes, you can direct calls to your after-hours answering service with Nextiva. Incoming calls are routed by a third-party answering service that enables people to work from home with its audio conferencing and VoIP solutions.

Nextiva supports employees working remotely and in the office as one of the top unified communications solutions. Here are some essential features included with its business phone system:

  • Virtual Phone System — Manage your company’s phone system over the internet while keeping your staff connected. No on-premises hardware needed.
  • Conference Calling — Connect multiple people over a phone line to participate in a conference call, so you can hold essential meetings even when people are working remotely.
  • Call Queues — Handle more calls and answer them efficiently with call queuing. Let callers hear on-hold music or announcements until the next available agent can answer their call. This way, calls aren’t dropped and employees can work efficiently.
  • Video Calling — You don’t need a cell phone or desk phone when you can manage calls directly from the app on your computer.
  • Advanced Features — As your business grows, so do your business communication needs. Take advantage of robust call analytics, business text messaging, hold music, multi-level auto attendants, call recording, call forwarding, custom caller ID, and more. For more scalability, set up an inbound call center for your customer support or sales team.

Here’s a primer on how VoIP phone service helps small businesses grow.

When you get a small business phone service, you'll want to know a few things about Voice over Internet Protocol (VoIP). You should be keen on exactly what your VoIP service includes.

You’ll also want to be mindful of the advantages of cloud phone systems for small businesses and enterprises.

Differences between business phone services and business phone systems

While they may sound similar, a small business phone system and a business phone service are actually two different but related aspects of business communications. All companies, small and large, need phone service to communicate with customers, vendors, suppliers, and employees. A business phone system provides a business phone number and helps you stay connected with all the right people through unified communication functionality.

Benefits of VoIP phone service for small businesses

Small business phone service comes full of benefits to allow your business to grow. Switching to a cloud-based phone service can save up to 60% of your phone bill. Traditional phone service is vulnerable to outages, while a business phone service has considerably better uptimes and is resistant to risks like bad weather. Call quality and security both maintain integrity in the eyes of your customers.

When is the best time to upgrade to VoIP service?

Nextiva delivers a VoIP phone service solution designed to provide small businesses with the tools they need to manage their voice communications. It includes the ability to scale through fully integrated business communications that allows you to plug in tools to improve customer management and employee productivity.

The best time to switch to business VoIP is before you buy on-premises telephone equipment, or get locked into lengthy maintenance agreements. Why? VoIP can save businesses over 60% versus their local telephone provider — and you get all the advanced calling features the pros have.

Nextiva’s award-winning VoIP phone system uses the internet rather than analog landlines, making setup turnkey and allowing users to seamlessly switch between desk phones or mobile devices to communicate with each other and with customers.

Nextiva provides small businesses with the ability to increase productivity by making everything available all in one tool, from business SMS to chat and from video conferencing to customer experience tools. The top business phone service for small businesses includes:

  • Complete phone service that includes mobile and desktop apps, voicemail, toll-free numbers, number porting, and online faxing
  • More than phone service. Nextiva delivers chat, audio and video meetings, auto-attendant, texts
  • A highly reliable network that delivers 99.999% uptime through Tier-1 providers with strong failover redundancy
  • Certified VoIP phone hardware guaranteed to work out of the box
  • Guided online account setup or live with customer support team member
  • Amazing Service®️ delivered by real people, not bots.
  • Scalable features are easy to use, easy to add and work instantly. As your business grows, you can use add-ons to manage your sales pipeline, helpdesk, contact center, call recordings, and auto-attendants
Read more
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